I bought the bowl to use on my daughter's high chair, which is the Stokke Tripp Trapp, using the tray attachment. Will only work on limited surfacesI think I have got to the bottom of why this product is so variably reviewed. They have left me no choice but to leave this review. There is a line somewhere on their website that you can fill out their online form but it's best to call them. There is no announcement on the message that you have actually reached Heinz and they ask for private information. Besides the fact that no one has returned my two messages left through different channels, you can't just ring them and talk to someone, they force you to leave a message.

Heinz Australia's customer service is atrocious. I purchased the bowl from Coles and I'm not sure if they'll accept the return. Read more ine form back in January and left a voicemail a couple weeks ago and no one has replied to me. I have left an email with Heinz Australia through their onl. If I just keep the bowl attached and try to push the suction part onto a surface this won't work either as I have not found any surface that the suction adheres to. I need to use both hands and to use my body weight to force the bowl in the slot at which point suction is completely lost.

Product doesn't work and Heinz does not respect its customersI'm not sure if I got a faulty bowl (plastic parts moulded incorrectly) or if it is just bad design, but the bowl requires a lot of force to get it to slot into the groove of the bowl attachment.

Oxo tot straw replacement